Big Heart Moving HOUSTON, TX · Free quotes

Apartment Moving in Houston

Houston moves on our own trucks, with one written flat-rate price

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4.8/5 from 24 reviews
12+ Years serving Houston families
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Houston Apartment Movers Who Know the Buildings

Houston has more than 680,000 rental units, and no two move the same way. A downtown high-rise off Main Street, a Galleria tower on Post Oak, a garden complex out in Katy, and a 1920s walk-up in Montrose each come with their own elevators, docks, and paperwork. Our crew has worked all of them, so we plan for the building, not just the boxes.

Worth knowing: there is no city-wide rule for move-ins here. Every building sets its own elevator and dock policy, so we confirm yours with management about two weeks out.

Downtown and Galleria High-Rise Moves

The towers downtown and along the Galleria corridor, the ones on Post Oak, Westheimer, and Main Street, run a tight ship on move days. Here is what your building will almost certainly require:

  • Freight elevator reservations — most buildings hold you to a set block, usually around four hours. The load has to fit that window or the building starts charging overtime.
  • Certificate of Insurance (COI) — nearly every high-rise wants a COI from the mover naming the building as additionally insured. We get that over to your property manager within a day or two of booking.
  • Loading dock scheduling — downtown buildings often want the dock booked two to three days out.
  • Floor and elevator protection — many buildings require Masonite or padded walls in the halls and elevators.
Houston apartment movers wrapping furniture
Moving truck at Houston high-rise loading dock

Building Type Comparison

Building Type Elevator COI Required Typical Window Best Crew Size
Downtown High-Rise Freight only Yes 4 hours 3-4 movers
Galleria Luxury Tower Freight only Yes 3-4 hours 3-4 movers
Suburban Complex Sometimes Varies Full day 2-3 movers
Montrose Walk-Up None No Flexible 3 movers (stair carry)
Garden-Style (Heights) None No Flexible 2-3 movers

Gated Community and Suburban Complex Moves

Out in the master-planned communities, Cinco Ranch, Sienna, Bridgeland, and the big complexes in Pearland and The Woodlands, the gate is the first hurdle. We need access codes or a spot on the guard list ahead of time, and a lot of these places funnel trucks to one entrance and ban moving on weekends or after 6 PM.

Walk-Up and Garden-Style Apartments

The older units in Montrose, the Heights, and Rice Village are usually two- and three-story walk-ups with no elevator at all. Getting a sleeper sofa or a king mattress down a tight 1940s stairwell is its own skill, and our crews carry the sliders, straps, and patience it takes to do it without gouging a wall.

Figure another 15 to 20 minutes per flight of stairs for a full apartment, and plan on at least three movers for anything above the ground floor.

Protecting Your Deposit

Nine times out of ten, a lost deposit comes down to a dinged door frame, a scraped wall, or a scuffed floor on the way out. That is why door-frame protectors, corner guards, and floor runners go down on every apartment job we run, not just the ones where somebody asks.

When to Schedule Your Apartment Move

  1. Check your lease-end date and any move-out deadline the building sets
  2. Book the freight elevator the moment you sign the new lease
  3. Ask for your quote at least three weeks before the date you want
  4. Confirm the COI rules at both buildings, the one you are leaving and the one you are entering
  5. Aim for mid-month if your lease lets you, the last three days of any month are the crush
What's included

What's included in this service

  • A crew sized for your building type, high-rise, garden, or walk-up

  • COI sent to your property manager before move day

  • Freight-elevator and loading-dock timing handled for you

  • Door-frame, wall, and floor protection on every job

  • Stair carries built into the estimate for walk-ups

  • Photos of the common areas before we load a thing

  • Beds, desks, and shelving taken apart and put back together

Recent moves

What Houston neighbors say

Latoya W.
Latoya W. Galleria · apartment + full pack
★★★★★

I booked the full pack because work had me slammed. They boxed the whole kitchen and closet in an afternoon, labeled everything, and moved it the next day. Not one broken glass.

Google · 2025-07-28
Renee A.
Renee A. Missouri City · 2-bed apartment
★★★★★

Second-floor unit off Cartwright with no elevator. They padded the stairwell corners before carrying anything and finished before noon. The final price matched the written quote down to the dollar.

Google · 2025-11-08
Gabriela V.
Gabriela V. Tomball · 2-bed apartment
★★★★★

Old Tomball apartment with a parking lot you can barely fit a sedan in. They backed the truck in, set up a relay, and didn't ding a wall. Fast and friendly.

Yelp · 2025-12-05

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Service FAQs

Common questions for this kind of move

Will my building want a Certificate of Insurance from the movers?
Most Houston high-rises and managed complexes do, listing the building as additionally insured. We send that COI straight to your property manager within a day or two of booking, so nobody gets stopped at the dock.
How do I lock in the freight elevator?
Call your building office to reserve it. Most towers want 48 to 72 hours notice and hold you to a four-hour block. Book that window first, then set your move date with us so we can put the crew on it.
Do apartment moves cost more than houses?
They can carry a few extras, stair fees (around $60-$90 a flight), a long haul from the truck to the door, or elevator wait time. Whatever applies is written into your estimate, so move day holds no surprises.
What if my complex limits moving hours?
Plenty of Houston complexes, downtown towers and master-planned communities alike, only allow weekday moves or block weekends. Tell us your building's rules when you request a quote and we put the crew on a date inside your window.
Can you get into gated communities?
Yes. You add our crew to your community's guest or vendor list before move day. Some places like Cinco Ranch and Bridgeland want advance registration at the gatehouse; we hand over the company name and truck info for the list.
How do I protect my security deposit?
Our crew lays down door-frame protectors, corner guards, and floor runners, and photographs the hallways, frames, and elevator before we load. Keep those photos in case your landlord tries to point a finger later.
Best day of the month to move apartments here?
Aim for mid-month, the 10th through the 20th, for better availability and softer rates. The last three and first two days of the month are Houston's apartment crush, with demand high and crews tight. If your lease has any give, mid-month saves money.
Can you handle a studio or small one-bedroom?
Of course, we handle apartment moves of every size. For a studio or one-bedroom we usually send a two-person crew and a smaller truck, which keeps the price down. A studio inside Houston runs about two to three hours.